waiter fired for being “aggressive, rude and disrespectful” has insisted there was nothing wrong with his manner – he was just being “French”.
Deserved or not, France’s reputation for producing surly waiters who eye customers with suspicion, indeed disdain, is known the world over and has stood the test of time.
Now one waiter has taken that reputation to another level by appearing to claim that a grumpy “garçon” is a cherished French national trait, not a sign of unprofessional conduct.
Guillaume Rey, who worked at a Vancouver restaurant on Canada’s Pacific coast, filed a complaint with British Columbia’s Human Rights Tribunal against his former employer, saying he is the victim of “discrimination against my culture”.
The restaurant, operated by Cara Operations, accused Mr Rey of breaching its code of conduct; it argued that he persisted in unacceptably rude behaviour despite verbal and written performance reviews and that it had no option but to fire him.
However, Mr Rey said his employer was being culturally colour blind as the French approach just “tends to be more direct and expressive”.
Au contraire, his “direct, honest and professional personality” was, he insisted, drummed into him at French hospitality school and he was simply following their guidelines.